7 Year Limited Warranty on Material & Workmanship

Betterview Blinds & Shutters offer a 7 Year Limited Warranty on all custom-made products. All custom-made products are warranted to be free from manufacturing defects in materials and workmanship.

In the event a Betterview Blinds & Shutters custom-made product is found to be defective in materials or workmanship, we will, at our discretion, repair, or replace the product which fails to conform to this warranty. Please note that colour may vary from lot to lot on some styles, and that we can discontinue certain styles and colours overtime. In the event that the warrantied product is not repairable and cannot be replaced with the original style and colour (i.e. discontinued), it will be replaced free of charge with the closest available product.

This warranty does not cover any product which fails due to accident, alterations, misuse, abuse, improper handling, improper operation or cleaning, and normal wear and tear (examples: normal fabric fraying and loss of colour intensity from prolonged use, moving parts, exposure to salt air, damage from insects or pets).

Wood blinds and natural woven shades are made from natural materials. As such, the following are to be considered as naturally inherent characteristics: variations in colour, grain and texture, natural markings (knots, mineral deposits, etc.), minor bowing or warping of slats, and natural materials. In addition, excessive warping of wood blinds or natural woven shades is excluded if installed in a high humidity area.

This warranty is non-transferable.

Please note that the purchaser has 7 days from Installation of goods to report any marks, holes, scratches or defects on the cloth or product. This type of claim will be evident from the first time you put up the products and will not be a defect that evolves overtime.  No claims for marks, holes, scratches or defects on the product after that date, will be accepted and will be considered misuse or general wear and tear.